Privacy Policy

1. Contact details of the company

Name: Witold Zacharias
Address: Kopenhagener Straße 26, D-10437 Berlin / Germany
E-mail: kontakt@lissabon-altstadt.de
Name of company: Lisbon-Holiday-Apartments


2. Use of personal data and principles of data protection

Protecting your personal data is very important to us. Lisbon-Holiday-Apartments is fully committed to keep your data secure. Thank you for visiting our website. We would like to provide you with essential information on the collection, processing and use of personal data when visiting this website. Lisbon-Holiday-Apartments collects, processes and uses personal data exclusively in accordance with this Privacy Policy and statutory provisions. Should you have any questions or wish further information on how Lisbon-Holiday-Apartments handles data protection, please contact us directly at kontakt@lissabon-altstadt.de .


3. Legal Basis for the Processing of Personal Data

Insofar as we obtain the data subject's consent to the processing of his or her personal data, Art. 6 (1) lit. a of the EU General Data Protection Regulation (GDPR) serves as legal basis. For the processing of personal data which is necessary for the conclusion and performance of a contract to which the data subject is a contractual party, Art. 6 (1) lit. b GDPR serves as legal basis. The same applies to data processing operations which are necessary to perform pre-contractual measures.

Insofar as processing of personal data is necessary for compliance with a legal obligation to which our company is subject, Art. 6 (1) lit. c GDPR serves as legal basis. In case that the processing of personal data is necessary in order to protect the vital interests of the data subject or of another natural person, Art. 6 (1) lit. d GDPR serves as legal basis.

If the processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, Art. 6 (1) lit. f GDPR serves as legal basis for the processing.


4. Deletion of Data and Storage Periods

Personal data of data subjects will be deleted or blocked as soon as the purpose for storing them ceases to exist. Data storage beyond that is possible if provided for by European or national jurisdiction in union regulations, laws or other provisions to which the controller is subject. Data will also be blocked or erased if a storage period provided by the mentioned norms expires, unless data must be stored beyond that in order to conclude or fulfill a contract.


5. Collection and use of your data at our website

When you access our website, for example to search for accommodation in Lisbon, get in touch using the contact form, make a booking request, post comments or reviews, we may store data such as your IP address, date and time of your visit, how you are using our website, your browser type, the operating system you use, as well as pages you have visited and the website from which you access our site. By visiting and using our website user-related data concerning your use of our website will be created. However, we do not attribute these data to you as a person. In order to continuously improve and develop our services further we analyse user behaviour in an anonymized form. After you have left our website, we store your IP address only in an anonymized form.


6. Collection and use of your data when booking on our website

When you plan to book an apartment on our website, you need to give your address and contact details (first name, family name, address, e-mail address, number of guests, payment details, any special requests), as well as your renting details and, optionally, further information (for example number and age of children). We pass on your personal information to the owner so that the owner or its employees can hand over the apartment. These data will be treated strictly confidential and exclusively for booking purposes. For your security, your banking details will not be collected through our website. You transfer the pre-payment to our account by your own. Your personal data will not be passed on to any third parties without your expressive consent, unless necessary to provide the services or fulfil the contract. Personal data will also only be submitted to government authorities and institutions entitled to information in accordance with the statutory obligation to furnish information, or when we are obliged to disclose information by a court decision.


7. Commenting feature

You may use our commenting feature to review your stay in Lisbon. For this purpose you may receive an e-mail from us after your stay. In order to reply to our e-mail you need to enter a name. This name can also be a pseudonym, your first name or your initials. You also need to give an e-mail address. Your e-mail address is important so that we can reply, should that be necessary. You cannot post a comment without these details. If your comment is posted on our website, the e-mail address you provided will be stored but not disclosed. Your name will be disclosed, unless you chose a pseudonym, your first name or your initials.


8. Cookies

Lisbon-Holiday-Apartments uses cookies on its website. Cookies are small text files that are stored in the cache of your browser to enable later recognition of your browser. We use 'persistent' cookies. They remain on the user's computer to simplify personalisation and registration services the next time you visit our site. Cookies can, for example, store what the user has selected.

The user can manually remove the cookies at any time. We also use 'session' cookies. These do not remain on the user's computer. Once the user leaves the site, these temporary cookies are deleted. By collecting the information, we can analyse the usage patterns and structures of the site. In this way we can continuously improve our services, for example, the content, personalisation and simplicity of the site. Of course you can visit our website without cookies being stored in your browser. You can restrict or disable the storage of cookies in your browser settings at any time. However, this can lead to restrictions in the functionality and usability of our website.


9. Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Google Analytics uses cookies. The information generated by the cookie concerning your use of our website is usually transmitted to and stored by Google on servers in the United States. By activating the IP anonymization on our website, however, Google will truncate your IP address for member states of the European Union as well as for other parties of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to and shortened by a Google server in the USA.

On behalf of Lisbon-Holiday-Apartment, Google will use this information to evaluate your use of our website, for compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to Lisbon-Holiday-Apartments. The IP address, transmitted by your browser through Google Analytics, will not be merged with any other data stored by Google. You can prevent Google's collection and processing of data generated by cookies relating to your use of the website (including your IP address) by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB.


10. Google Adwords

We also use the online advertising programme "Google AdWords" and conversion tracking, which is part of Google Adwords. Google Conversion Tracking is an analysis service provided by Google Inc. When you click on an advert displayed by Google, a cookie for conversion tracking is stored on your computer. These cookies expire after 30 days, do not contain any personal data and are therefore not used for personal identification.

If you visit certain pages of our website and the cookie has not yet expired, we and Google will be able to see that you clicked on the advert and were brought to this page. Every Google AdWords customer receives a different cookie. This ensures that cookies cannot be tracked on the websites of AdWords customers.

The information collected by means of the conversion cookie is used to compile conversion statistics for AdWords customers who have opted for conversion tracking. These statistics show the customer the total number of users who have clicked on their advert, and which of those customers have been redirected to a page equipped with a conversion tracking tag. However, they do not contain any information that can be used to personally identify users.

If you do not want to participate in tracking, you can object to this usage by preventing the installation of cookies by selecting the appropriate setting in your browser software (deactivation option). By doing so, you will not be included in the conversion tracking statistics. For additional information and Google's privacy policy, please visit http://www.google.com/policies/technologies/ads/ , https://policies.google.com/privacy/update?gl=de&hl=en .


11. Facebook Plugin

You will find plugins of the social network Facebook on our website. It is provided by the company Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025 USA. The Facebook plugins are discernible by the Facebook logo or the Like button on our page. An overview of Facebook plugins can be viewed under http://developers.facebook.com/docs/plugins/ . We use the plugin to establish a direct link to the Facebook server. You will be linked with the server through your web browser. Your browser sends Facebook the information that you, with your IP address, visited our website.

By clicking the Facebook Like button you link contents of our website with your Facebook profile. Facebook may then connect your visit on our site with your Facebook account. We ourselves do not have any influence on the scope of the data transmitted to Facebook, or how Facebook uses them. Visit the Facebook data policy to find more details on the collection and use of data under https://www.facebook.com/policy.php . You may prevent that your visit on our site is linked with your Facebook account by simply logging out of your Facebook account in advance.


12. SSL encryption

Our website uses an SSL encryption technology in order to grant a secure transmission of your personal data. Use of the encryption is easily identified: Your browser's header changes from 'http://' to 'https://', and a green lock icon appears. Data encrypted by SSL cannot be read by third parties.


13. Server Log files

Server log files are data rendered anonymous which are collected when you access our website. The collected data do not allow any links to your identity. However, they are still essential for technical reasons for the distribution and presentation of our contents. They also serve statistical purposes and the optimization of our contents. Standard log files contain basic information like date and time of access, data volume, the browser and its version used for the access of the site, the operating system used, the domain name of your provider, the page which led to our offer (referrer URL), and your IP address. Log files also allow a thorough investigation of suspected illegal use of our website.


14. Google Maps Plugin

We use a plugin of the internet service provider Google Maps. Google Maps is operated by Google Inc, situated in the United States, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using Google Maps on our website, information on your activity on this website and your IP address will be transmitted to a Google server in the United States, and also stored on that server. We have no knowledge of the precise content of the transmitted data or how Google uses them. In this context the company rules out that data are linked with information from other Google services or that personal data are collected.

Yet, Google may transmit these data to third parties. By disabling JavaScript in your web browser you prevent Google Maps from running. In that case, however, you can also not use the map display on our website. Your use of our website constitutes your agreement to the collection and processing of data as described by Google Inc. You will find details on the privacy policy and terms of service of Google Maps under: https://www.google.com/intl/en_uk/help/terms_maps.html .


15. Google+ Plugin

We use Google+ features on our website. The social network is offered by Google Inc. Google+ enables you to globally publish contents with its button. Google and partner providers also offer you customized contents. Google records your reviews (+1) on contents and information of websites which you clicked when giving +1. Your +1 approval can be shown with your Google profile and your picture in other Google Services. Google records all your +1 activities with the purpose of optimizing and personalizing the Google service for you.

In order to use the Google+ platform you choose a name and create a profile which is globally visible. This name is also used at other Google services. Whoever knows your e-mail address can thereby find your Google+ profile. Google uses the recorded data in accordance with its privacy policy to establish statistics which are summarized and forwarded to partner companies or used otherwise. Details on the use of data and privacy policy can be viewed under: https://policies.google.com/privacy?hl=en&gl=de . You will also find details on individual privacy settings on Google+ if you follow the link.


16. YouTube Plugin

Our website uses plugins by the YouTube website which is operated by Google. Operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages featuring a YouTube plugin, a connection is established to the YouTube servers. Here the YouTube server is informed about which of our pages you have visited.

If you are logged in to your YouTube account, you allow YouTube to directly associate your browsing behaviour with your personal profile. You may prevent this by logging out of your YouTube account in advance. We use YouTube to help make our website appealing. An appealing presentation constitutes a justified interest in terms of Art. 6 (1) lit. f GDPR. For additional information on how we handle user data, please visit YouTube's privacy policy under: https://policies.google.com/privacy?hl=en-GB.


17. Information and rectification

You have the right to obtain, free of charge, information on collected, processed and stored personal data concerning you (Art. 15 GDPR). You further have the right to rectification and erasure (Art. 16/17 GDPR) and the right to restriction of processing (Art. 18 GDPR). Further you have the right to object (Art. 21 GDPR), as well as the right to data portability (Art. 20 GDPR).

Please contact us for information, questions, requests for erasure, rectification or blocking, or for a declaration of revocation. In addition to the above mentioned rights, you have the right to file a complaint with a supervisory authority, especially in the member state of the country of your stay, your work place or the place of the alleged violation, if you believe that the processing of personal data concerning you violates the GDPR. We will be glad to answer further questions on data protection and the processing of your personal data.

Please contact Lisbon-Holiday-Apartments by e-mail under kontakt@lissabon-altstadt.de, or by phone +49 (0)30 – 4489451. You may also reach us by mail using the contact details provided on our website under 'Legal Notice - Legal Address'.